Returns & Exchanges

At OffRoadUSA, we want you to be completely satisfied with your rugged gear and apparel. If your purchase doesn't meet your expectations, we offer a 30-day return window for items in their original, unworn condition with all tags attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print your prepaid shipping label and include the original packing slip inside your return package.

3

Ship It Back

Securely pack your items in their original packaging and drop the parcel off at any authorized courier location.

4

Receive Your Refund

After our team inspects your returned gear, we will process your refund or ship out your exchange within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing